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Accessibility Statement

Last updated 10 Oct 2026

We want everyone to be able to use 3Pay Global. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 level AA on the website and admin tools, and to support the largest text sizes and screen readers in the mobile app.

What we do

  • Every page is checked automatically with the axe accessibility engine against WCAG 2.1 A/AA rules as part of our build, and layouts are tested down to a 360 px-wide screen without sideways scrolling.
  • Forms have visible labels, errors are announced to assistive technology, and everything works with a keyboard.
  • The mobile app is tested at the smallest and largest phone sizes and with the largest system text size.

Known limitations

  • Automated tests cannot catch everything, and we have not yet completed an assessment with people who use screen readers or other assistive technology every day. We will publish the results.
  • PDF agreements are provided as web pages; some long legal documents are hard to navigate.
  • Podcast episodes do not yet have transcripts.

Tell us about a problem

Email info@3payglobal.com or call +44 (0)20 7692 8977. Tell us the page, what you were trying to do and the device or assistive technology you use. We aim to reply within 5 working days and will offer the information in another format where we can. If you are not happy with our response you can contact the Equality Advisory and Support Service.